Privacy policy

1. Personal Information We Collect

When you visit our Site, we may automatically collect certain information about your device and browsing behaviour, including:

  • Your IP address, browser type, and time zone

  • The web pages or products you view

  • How you interact with the Site, and referring websites

This is referred to as Device Information and is collected using technologies such as cookies, log files, and web beacons.

Additionally, when you make or attempt to make a purchase, we collect Order Information, including:

  • Name, billing and shipping addresses

  • Payment information (credit/debit card, PayPal, or other accepted methods)

  • Email address and phone number

Together, Device Information and Order Information are referred to as Personal Information.

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders (including payment and shipping)

  • Communicate with you regarding your order

  • Screen for fraud or other risks

  • Improve and optimise the Site

  • Provide marketing or advertising if you have opted in

3. Behavioural Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of personalised advertising through your device or browser settings.

We do not alter our practices if your browser sends a “Do Not Track” signal.

4. Your Rights

If you are a European resident, you have the right to:

  • Access, correct, or request deletion of your personal information

  • Understand how your data is processed and transferred (including outside Europe)

Please contact us at admin@tuckango.com to exercise any of these rights

5. Data Retention

We will keep your Order Information for our records unless you request deletion.

6. Minors

The Site is not intended for individuals under the age of 16.

7. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or operational needs.

8. Contact Us

If you have questions about our privacy practices or wish to make a complaint, please contact: admin@tuckango.com